Housekeeping Supervisor
About The Position
LTD Hospitality Group is seeking a highly motivated Housekeeping Supervisor to support the operations of a hotel housekeeping department. The supervisor inspects work to ensure it meets specifications and established standards, investigates service and equipment complaints, and takes corrective action. The role also involves evaluating facility conditions, employee performance, service quality, and operational efficiency; communicating with staff about performance issues and company policies; and completing other duties assigned by the employee’s manager. LTD Hospitality Group has more than 30 years of hotel development and management experience and manages properties under Marriott, Hilton, Hyatt, and InterContinental Hotel Group brands. The company emphasizes people, relationships, and opportunities, and offers comprehensive training and career advancement opportunities. The position requires weekend and holiday work and the ability to move luggage, packages, or furniture weighing up to 30 pounds.
Requirements
- Thorough knowledge of emergency procedures.
- Ability to lead others.
- Good verbal and written communication skills.
- Excellent attention to detail.
- Good time management skills.
- Ability to move luggage, packages, or furniture weighing up to 30 pounds.
- Ability to work weekends and holidays.
Responsibilities
- Inspect work performed to ensure it meets specifications and established standards.
- Investigate complaints about service and equipment, and take corrective action.
- Inspect and evaluate the physical condition of facilities to determine the work required.
- Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
- Recommend changes to improve service and increase operational efficiency.
- Confer with staff to resolve performance and personnel problems and discuss company policies.
- Monitor and assess performance to identify improvements or take corrective action.
- Understand how new information affects current and future problem-solving and decision-making.
- Communicate information effectively to others.
- Perform other duties, projects, and tasks assigned by the employee’s manager.
Benefits
- Free uniforms
- Health insurance
- Paid time off
- Training and development
- 401(k)
- 401(k) matching
- Performance-based bonus
- Competitive salary
- Dental insurance
- Employee discounts
- Medical, dental, and vision insurance
- Voluntary short-term insurance
- Life and accidental death insurance
- Hotel discounts
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
