Cabot Revelstoke Mountain Lodge - Housekeeping- Supervisor
About The Position
Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season. Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke. Position Summary: The Housekeeping Supervisor supports the daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, presentation, and readiness. This role assists in supervising housekeeping team members, coordinating daily assignments, and ensuring efficient room turnover and service delivery. The Housekeeping Supervisor plays a key role in maintaining quality standards, supporting team performance, and contributing to an exceptional guest experience through a clean, safe, and well-maintained environment.
Requirements
- Previous experience in housekeeping operations within a hotel or resort environment, with an understanding of luxury cleanliness and presentation standards
- Experience supporting housekeeping functions including room inspections, turnover, and public area maintenance
- Knowledge of cleaning procedures, chemical use (WHMIS), and health and safety standards
- Experience with inventory management, linen programs, and housekeeping supply controls
- Demonstrated leadership or supervisory experience within a hospitality environment
- Ability to coordinate effectively with Front Office and Maintenance to support timely room readiness and issue resolution
- Strong organizational, communication, and problem-solving skills
- Flexible availability, including evenings, weekends, and holidays
- Guest-focused mindset with a passion for creating memorable experiences
- Strong problem-solving and decision-making abilities in a fast-paced environment
- Excellent communication and interpersonal skills
- High level of organization, attention to detail, and time management
- Ability to multitask and prioritize competing demands
Responsibilities
- Support the maintenance of all guest rooms and public areas to ensure they meet Cabot’s luxury cleanliness and presentation standards
- Respond promptly and professionally to guest requests and housekeeping-related concerns
- Assist with VIP room preparations, special requests, and arrival readiness to enhance the guest experience
- Support daily housekeeping operations, including room assignments, inspections, and turnover efficiency
- Assist in ensuring all rooms, public areas, and back-of-house spaces are clean, organized, and guest-ready
- Coordinate with Front Office to support timely room availability and accurate room status updates
- Help monitor housekeeping productivity and operational efficiency
- Assist with managing inventory levels for linens, amenities, and cleaning supplies to ensure availability and cost control
- Support the supervision, coaching, and development of housekeeping team members, including supervisors and attendants
- Assist with onboarding, training, and performance management to maintain service and cleanliness standards
- Reinforce workplace safety standards, policies, and procedures
- Foster a positive, collaborative, and accountable team environment
- Complete and maintain daily reports including room status, productivity, and maintenance issues
- Maintain accurate records, logs, and communication with leadership and other departments
Benefits
- Complimentary Season’s Pass to Revelstoke Mountain Resort, providing access to world-class skiing and year-round mountain experiences
- Comprehensive Health, Dental, and Vision benefits following eligibility
- RRSP matching program after 6 months of employment
- Opportunities for career growth and advancement within a dynamic and expanding hospitality organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
