Housekeeping Supervisor

Staybridge Suites Charlottesville Airport•Charlottesville, VA

About The Position

LTD Hospitality Group is seeking a Housekeeping Supervisor to support the operations of the housekeeping department at a newly built extended-stay, full-service hotel in Charlottesville. The supervisor inspects work and facilities, addresses service and equipment complaints, evaluates employee performance, and recommends actions to improve service and operational efficiency. The role also involves communicating with staff about performance issues and company policies, and completing other duties as assigned by the manager. LTD Hospitality Group manages hotel brands under Marriott, Hilton, Hyatt, and InterContinental Hotel Group flags. The company emphasizes its people, relationships, and opportunities, and offers training and career advancement opportunities. Compensation is $17.75–$18.25 per hour.

Requirements

Thorough knowledge of emergency procedures.
Ability to lead others.
Good verbal and written communication skills.
Excellent attention to detail.
Good time management skills.
Ability to move luggage, packages, or furniture weighing up to 30 lb.
Must be able to work weekends and holidays.

Responsibilities

Support the operations of the housekeeping department.
Inspect work to ensure it meets specifications and established standards.
Investigate complaints about service and equipment, and take corrective action.
Inspect and evaluate the physical condition of facilities to determine the work required.
Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
Recommend changes to improve service and increase operational efficiency.
Confer with staff to resolve performance and personnel problems and discuss company policies.
Monitor and assess performance to identify improvements or corrective actions.
Understand the implications of new information for current and future problem-solving and decision-making.
Communicate information effectively to others.
Perform other duties, projects, and tasks assigned by the employee’s manager.