Housekeeping Supervisor

Concord Hospitality Enterprises • Miami, FL

21d

About The Position

The Housekeeping Supervisor guides housekeeping, laundry, and houseperson teams to maintain clean, comfortable spaces and enhance the guest experience. The role oversees team performance and standards, supports daily operations, responds to guest needs, and helps ensure rooms are ready on time.

Requirements

• Prior housekeeping or supervisory experience is preferred.
• Strong attention to detail and leadership skills.
• Ability to train, motivate, and support a team.
• Excellent communication and guest service skills.
• Organized, reliable, and able to manage multiple priorities.
• Physical ability to assist with cleaning tasks and lift up to 40 lbs.
• Must be able to work a flexible schedule, including weekends and holidays.

Nice To Haves

• Prior housekeeping or supervisory experience.

Responsibilities

• Supervise housekeeping, laundry, and houseperson teams to ensure quality, productivity, and standards.
• Inspect guest rooms and public areas for cleanliness and brand compliance.
• Train and support team members to drive performance and consistency.
• Lead daily assignments, key control, and team readiness.
• Respond to guest requests and resolve concerns promptly.
• Monitor room status, report maintenance needs, and ensure timely room readiness.
• Maintain organized housekeeping spaces and support operations as needed.

Benefits

• Competitive wages
• Medical, dental, and vision insurance plans
• Life insurance with short-term and long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training and development and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed