Housekeeping Supervisor - DoubleTree by Hilton San Francisco Airport (Burlingame)

Hilton • Burlingame, CA

3d • Onsite

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at the DoubleTree by Hilton San Francisco Airport in Burlingame. The role leads, trains, oversees, and evaluates Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas. The supervisor assigns and inspects rooms, verifies room status, and reports discrepancies; monitors schedules, payroll reports, inventory, and lost and found; and coordinates repairs with Engineering and Property Operations. The supervisor also performs Room Attendant and Houseperson duties when needed and responds to guests' special needs in a timely, friendly, and professional manner.

Responsibilities

• Lead, train, oversee, and evaluate Room Attendants and Housepersons to maintain cleanliness and quality standards in guest rooms and public areas.
• Assign and inspect rooms, verify room status, and promptly report discrepancies.
• Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
• Coordinate repair and maintenance issues with Engineering and Property Operations.
• Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
• Address special guest needs in a timely, friendly, and professional manner.

Benefits

• 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program allowing Team Members to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including dental and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed