Housekeeping Supervisor

Property Management•Livonia, MI

About The Position

The Housekeeping Supervisor leads, trains, and supervises Room Attendants and House persons to help deliver outstanding guest service and financial profitability. The role ensures that guest rooms and public areas meet established cleanliness and quality standards by assessing room inventory, assigning rooms for cleaning, inspecting rooms, and reporting room status or discrepancies. The supervisor also monitors stock rooms, carts, and designated inventories; coordinates with Engineering/Property Operations on maintenance and repairs; and performs Room Attendant or House person duties as needed. The position requires the ability to inspect 25 to 80 rooms per day and clean rooms when needed.

Requirements

  • Ability to inspect 25 to 80 rooms per day.
  • Ability to clean rooms when needed.
  • Physical ability to move and/or operate large objects, such as housekeeping carts, suite furniture, large bags of linen, vacuum cleaners, and boxes of inventory.
  • Knowledge of and ability to operate a computer.

Responsibilities

  • Lead, train, and supervise Room Attendants and House persons on a floor or designated area.
  • Ensure rooms and public areas meet established cleanliness and quality standards.
  • Assess room inventory and assign rooms for cleaning.
  • Inspect rooms and verify and report room status or discrepancies.
  • Monitor stock rooms, carts, and designated inventories.
  • Communicate and coordinate with Engineering/Property Operations to support efficient maintenance and repair of items related to guest rooms and public areas.
  • Perform Room Attendant and/or House person duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) retirement match
  • Paid holidays
  • Paid time off
  • Employee Assistance Program and Fund
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