Housekeeping Supervisor | Wolfe's Hotel | Moab, UT

PM Hotel GroupMoab, UT
Onsite

About The Position

Wolfe's Hotel is seeking a passionate and culture-driven Housekeeping Supervisor to join their growing team in Moab, UT. This role involves supervising housekeeping staff, ensuring high standards of cleanliness in guest rooms and public areas, managing inventory, and responding to guest needs. The company fosters an environment of respect, teamwork, and innovation, with a strong culture of promoting from within and encouraging associates to express their individual talents. They are committed to diversity, equity, and inclusion.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to "pitch-in" and help co-workers and be a team player.
  • Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
  • Ability to move throughout building, bend, stoop and reach to assist other staff members.
  • Ability to stand, walk, and move quickly between the front desk, dining, and café areas.
  • Ability to lift and carry items up to 30 lbs.

Responsibilities

  • Supervise the housekeeping staff, providing communication, training, coaching, counseling, and performance feedback.
  • Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back of the house to ensure high levels of cleanliness and guest satisfaction.
  • Ensure compliance with accident/loss prevention programs, and health and sanitation standards and regulations.
  • Issue assignments to staff, reviewing special requests and areas of concentration.
  • Issue supplies/goods to staff to control inventory and ensure proper supplies while controlling expenses.
  • Respond to guest requests, concerns, and problems to ensure guest satisfaction.
  • Log items into the Lost & Found Log and answer inquiries.
  • Implement emergency training and procedures.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Benefits

  • Competitive compensation package and incentive plan.
  • Generous health, dental and vision insurance.
  • 401K.
  • Generous Paid Time Off.
  • Comprehensive onboarding and training plan.
  • Coaching, feedback, and mentorship.
  • Personalized development plan.
  • Leadership courses.
  • Opportunities to volunteer and give back to our local communities.
  • Paid Parental Leave.
  • Tuition reimbursement opportunities.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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