Bartender (Full-Time) | Wolfe's Hotel | Moab, UT

PM Hotel Group•Moab, UT

23h•Onsite

About The Position

Wolfe's Hotel in Moab, UT, is undergoing a multi-million dollar renovation to transform into a design-forward, luxury boutique hotel. The hotel aims to attract outdoor and adventure-seeking guests who desire unique and authentic hospitality experiences. The renovation includes completely updated 4-star guestrooms, a substantially upgraded lobby and pool area, a full bar and café, and activated indoor and outdoor common areas. The company, Modus by PM Hotel Group, is passionate about hospitality and fostering an environment where associates thrive. They are culture-driven, dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. They encourage associates to express themselves, celebrate diversity, and are committed to equity and inclusion. As innovators in lifestyle hotel management, they are constantly evolving and embracing change. They are a growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement, and they have a culture of promoting from within. The company has been recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

Requirements

Must be 21+ to apply.
Excellent interpersonal skills and the ability to work well with co-workers and the public.
Possess a courteous, friendly and professional manner.
Independent thinker and a ‘quick study’.
Good team player.
Willingness to go the extra mile.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to solve practical problems and deal with a variety of situations.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
Ability to work well under pressure and handle multiple tasks at once.
Must be punctual with regular and reliable attendance.

Responsibilities

Greet guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
Obtain, count and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
Promote teamwork and quality service through daily communication and coordination with other departments.
Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre- and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.). Requisition all necessary supplies.
Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
Inspect bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
To follow all company policies and procedures.
To immediately report all suspicious occurrences and hazardous conditions.
To maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
To attend all mandatory meetings as directed.
To perform other tasks, including cross-training, as directed.