Room Attendant | Wolfe's Hotel | Moab, UT

PM Hotel Group•Moab, UT

22h•Onsite

About The Position

Wolfe's Hotel is passionate about hospitality and fostering an environment where associates thrive, driven by a culture of respect, teamwork, entrepreneurial spirit, and a drive to succeed. They encourage associates to express themselves and their individual talents, celebrating diversity and committing to equity and inclusion. As a lifestyle hotel management company, they are innovators who are constantly evolving and embrace change. They are a growing team looking for authentic and genuine individuals who recognize the importance of team engagement and have a culture of promoting from within. The company has been recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. This position involves performing various cleaning tasks to ensure guest rooms and common areas meet hotel standards, including detailed room cleaning, laundry operations, and maintaining a safe and clean work environment.

Requirements

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 16-18 standard rooms).
Knowledge of proper chemical handling.
Knowledge of proper cleaning techniques, requirements and use of equipment.
Ability to endure working area of high temperatures with accumulations of lint.
Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry, etc. into/out of laundry machines.
Punctuality and regular and reliable attendance.
Must be courteous and friendly with guests and co-workers.

Responsibilities

Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
Properly and thoroughly clean guest rooms as specified, including emptying trash, replacing dirty terry with clean par, removing soil/dirt/soap build-up/hair from bathroom surfaces, replacing dirty bed linen and making up beds, replacing laundry bags and slips, cleaning closets and door tracks, dusting and polishing all furniture/pictures/frames/mirrors/light bulbs/switches/TV/remote/cable box, realigning furniture to floor plan, removing items left by guests from drawers/doors, checking under beds/chairs/sofas for debris, inspecting furniture for damages, removing dust/spots/smears from all doors/drapes/windows/ledges/frames/baseboards/AC unit/corners/telephones, inspecting and replacing amenities in desk/drawers/guest service directory, ensuring presence of guest room literature and DND sign, vacuuming throughout the entire room and spraying with deodorizer, and cleaning and replenishing the coffee maker set.
Update status of rooms cleaned on assignment sheet.
Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
Ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor.
Handle guest complaints with professionalism, ensuring guest satisfaction.
Report any damages or maintenance problems to your supervisor.
Effectively communicate with other departments throughout the shift.
Adhere to Lost and Found and Key Control policies.
Complete other cleaning tasks as assigned, including cleaning of common areas, public restrooms, etc.
Perform other essential room cleaning duties as operations change in the future.
Comply with all company policies and procedures.
Immediately report all suspicious occurrences and hazardous conditions.
Maintain the cleanliness and safety of work areas at all times.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
Attend all mandatory meetings as directed.
Perform other tasks, including cross-training, as directed.
Operate Laundry including Washer and Dryer.
Use cleaning chemicals according to OSHA regulations and hotel requirements as well as adhere to all health department, sanitation and safety regulations for laundry.
Check the working condition and cleanliness of laundry and dry cleaning machinery and equipment as well as monitor usage of chemicals and water to maximize consumption.
Separate soiled linens, terry, etc. and bundle/weigh amounts of each.
Sort all stained/damaged items and determine status for rewash or discard.
Maintain continuous inventory of items discarded.
Remove all debris on floors after sorting.
Place items in laundry machine by weight and add designated chemicals for specified time periods.
Remove items from laundry machine when done and inspect for cleanliness before placing in linen carts.
Place items in dryer for specified time/temperature.
Fold laundry in an effective and timely manner to avoid wrinkling.
Remove lint and debris from dryer filters and change filters, maintain cleanliness throughout work area, remove trash, and breakdown/clean work areas/equipment upon conclusion of shift.
Use designated chemicals/supplies to clean laundry room.
Maintain cleanliness and organization of supply/storage closets and restock as necessary.
Make up cribs and rollaway beds.
Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents, by extending arms over head to reach all areas above.
Adhere to cleaning procedures and instructions for use of cleaning agents.
Thoroughly dust all furniture, pictures and shelves, extending arms over head, bending and stooping as needed.
Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
Clean ashtrays and empty trash.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.