Housekeeping Supervisor (4p-12a)

Kenly 95 Petro•Kenly, NC

5d•Onsite

About The Position

Kenly 95 Petro is seeking a dedicated, hands-on Housekeeping Supervisor to lead the housekeeping team during the 4 PM–12 AM evening shift. The supervisor ensures property areas are clean, safe, and welcoming for guests while overseeing staff performance, scheduling, and training. This is an on-site position. The role includes directing team members, assigning and monitoring cleaning tasks, training staff, inspecting guest and common areas, and helping with cleaning during busy periods. The supervisor also manages staffing and shift coverage, monitors cleaning-supply needs, communicates maintenance issues and guest concerns to relevant departments, and responds professionally to guest requests and complaints. The company is family-owned and operated and states it has been in business since 1964. Kenly 95 is committed to providing a safe work environment. Employment requires a pre-employment drug test and background check, as well as random drug testing for employees. The company is unable to sponsor a visa.

Requirements

Previous housekeeping experience.
Ability to lead and motivate a team in a fast-paced environment.
Strong attention to detail and organizational skills.
Excellent communication and problem-solving abilities.
Ability to work evenings, weekends, and holidays as scheduled.
Physical ability to perform housekeeping duties, including lifting up to 25 pounds and standing for extended periods.
Completion of a pre-employment drug test and background check; employees are also subject to random drug testing.

Nice To Haves

At least one year of experience in a supervisory or lead role.

Responsibilities

Direct and support housekeeping team members during the evening shift.
Assign and monitor daily cleaning tasks to ensure they are completed thoroughly and on time.
Train team members and provide ongoing feedback to help meet quality standards.
Inspect guest areas, restrooms, and common areas for cleanliness and maintenance issues.
Ensure compliance with health and safety regulations, including proper use of cleaning chemicals and equipment.
Manage staffing needs, breaks, and shift coverage.
Report cleaning-supply inventory needs and coordinate restocking with management.
Communicate maintenance needs and guest concerns promptly to the appropriate departments.
Foster a positive, team-oriented work environment.
Assist team members with cleaning tasks as needed, especially during busy periods.
Respond to guest requests or complaints professionally and urgently.