Housekeeping Supervisor

Davidson Hospitality Group•Indianapolis, IN

25d•Onsite

About The Position

The Housekeeping Supervisor oversees the daily operations of the housekeeping department at The Westin Indianapolis. The role leads housekeeping staff in maintaining clean, welcoming spaces and delivering exceptional guest experiences. Responsibilities span room cleaning, public areas, laundry operations, staff training and coordination, quality inspections, supply and equipment inventory, and guest issue resolution. The position requires a flexible schedule that includes weekends and holidays.

Requirements

At least 6 months of experience in a housekeeping or cleaning role.
Proven supervisory or leadership experience.
Strong communication and interpersonal skills.
Fluent in reading, writing, and speaking English.
Ability to manage multiple tasks and priorities.
Attention to detail and high standards of cleanliness.
Proficiency with housekeeping software and systems.
Flexible availability, including weekends and holidays.

Nice To Haves

Bilingual ability.

Responsibilities

Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
Train, motivate, and mentor the housekeeping team to deliver exceptional service.
Conduct inspections to ensure adherence to cleanliness and quality standards.
Collaborate with other departments to meet guest expectations and address issues.
Maintain an inventory of cleaning supplies and equipment.
Assist in scheduling and coordinating staff shifts.
Handle guest inquiries and resolve complaints promptly and professionally.
Uphold safety and sanitation standards and help ensure a healthy work environment.