Housekeeping Supervisor

Buffalo Lodging • Solon, OH

20d • Onsite

About The Position

SpringHill Suites by Marriott-Cleveland/Solon is seeking a Housekeeping Supervisor to oversee cleaning personnel and inspect guest rooms, bathrooms, corridors, lobbies, and other public areas. The position assists the Executive Housekeeper with maintaining the overall cleanliness of the hotel and ensuring that cleanliness standards are met. The supervisor records inspection results and notifies cleaning personnel of any deficiencies, and trains or retrains staff on proper housekeeping procedures as needed. In the Executive Housekeeper’s absence, this role supervises the housekeeping department. The supervisor may also clean rooms and public areas as assigned by the Executive Housekeeper. Typical shifts may include weekends and holidays when required.

Requirements

• Previous experience in a hotel setting, or willingness to receive training.
• Excellent customer service skills.
• Ability to work independently or as part of a team.
• Ability to remain on one's feet for extended periods.
• Ability to navigate a cart weighing up to 100 lbs. and lift and carry up to 25 lbs.
• Engaging personality.

Nice To Haves

• One year of previous housekeeping experience.

Responsibilities

• Assist the Executive Housekeeper with the overall cleanliness of hotel rooms and public areas.
• Maintain and inspect guest rooms and public areas to ensure cleanliness standards are met.
• Record inspection results and notify cleaning personnel of inadequacies.
• Train or retrain employees on proper housekeeping procedures when needed.
• Supervise the housekeeping department in the absence of the Executive Housekeeper.
• Supervise housekeeping employees in accordance with organizational policies and applicable laws.
• Interview, hire, train, appraise, reward, and discipline employees; plan, assign, and direct work; address complaints; and resolve problems.
• Clean rooms and public areas as assigned by the Executive Housekeeper.

Benefits

• Paid weekly (every Friday).
• Medical, dental, and vision insurance.
• Competitive 401(k) retirement savings plan with generous employer match.
• Paid vacation and sick time.
• Paid holidays.
• Tuition reimbursement.
• Flexible spending account.
• Company-paid life insurance.
• Company-paid short-term disability insurance.
• Long-term disability insurance.
• Employee assistance program.
• Hotel discounts for employees, friends, and family.
• Monthly employee appreciation activities and events.
• Learning and development opportunities.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed