Housekeeping Supervisor

Winston Hospitality•Thackerville, OK

About The Position

The Housekeeping Supervisor helps manage the housekeeping team and oversees the maintenance of guest rooms, public spaces, and hotel facilities, working closely with the Executive Housekeeper. The role supports smooth department operations and helps ensure guests receive exceptional service, comfort, and cleanliness. It includes resolving guest concerns, maintaining brand and company standards, managing inventory and supplies, and contributing to staff training, safety, and sustainability efforts. The supervisor leads and motivates housekeeping staff, monitors team morale, and fosters a positive, productive work environment. The position supervises the Laundry Supervisor, Laundry Attendants, Room Attendants, and House Persons. Compensation is $20–$22 per hour, depending on experience.

Requirements

  • Previous experience as a Room Attendant is required.
  • Solid understanding of sanitation requirements and chemical applications.
  • Proven ability to lead and manage a diverse team.
  • Strong attention to detail and ability to handle multiple tasks and troubleshoot problems.
  • Ability to stand, walk, bend, and inspect rooms across all floors of the hotel.
  • Ability to occasionally lift and carry up to 40 pounds.
  • Flexibility to work all shifts as needed.
  • Ability to work independently and as part of a team.
  • Ability to collaborate with other departments and maintain positive working relationships with guests, vendors, and contractors.

Responsibilities

  • Resolve guest concerns and help ensure guest satisfaction.
  • Assist in guiding and motivating the housekeeping team and ensure brand and company standards are met.
  • Inspect and evaluate guest rooms, public areas, and hotel facilities, and recommend improvements.
  • Track inventory and order supplies, linens, and amenities.
  • Help train and develop housekeeping and laundry staff.
  • Oversee housekeeping procedures and enforce inventory control for uniforms, linens, and cleaning supplies.
  • Participate in the hotel’s safety committee and ensure compliance with fire, safety, and environmental procedures.
  • Assist with the hotel’s energy conservation program and sustainability efforts.
  • Monitor team morale and foster a positive, productive work environment.
  • Supervise the Laundry Supervisor, Laundry Attendants, Room Attendants, and House Persons.

Benefits

  • Career growth and development opportunities.
  • Supportive, collaborative team environment.
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