Housekeeping Supervisor

Hilton Grand Vacations • Ridgedale, MO

26d • Onsite

About The Position

The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team. There’s nothing more rewarding than creating lifelong memories, for yourself and for others. And that’s what you’ll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the versatile and resourceful people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today.

Requirements

• High School Diploma/GED
• 1-3 years of related experience
• Basic computer skills
• Proficient English language to communicate both verbally and in writing with guests, owners, co-workers, and fully comprehend job assignments

Responsibilities

• Coordinate staff schedules according to standards and forecasted occupancy; assigns daily work tasks to employees
• Maintain room inventory timely and efficiently for the Front Desk
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest happiness
• Displays professional image at all times through appearance, dress, and conduct
• Ensures hotel complies with all federal, state, and local laws, including OSHA
• Responsible for housekeeping closet inventory, supply, documentation, and cleanliness.
• Guest supply/housewares inventory and distribution, comforts of home/on-demand item supply and inventory.

Benefits

• Benefits start on your first day of work with no waiting period!
• All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED