Housekeeping Supervisor

Westgate Resorts•Kissimmee, FL

28d•$19 - $19•Onsite

About The Position

Westgate Vacation Villas & Town Center Resort offers an incredible opportunity to meet and share stories with guests from around the world. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Embrace your natural leadership skills and thrive in a role where you can guide your team through the challenges and triumphs of a busy day. As a Housekeeping Supervisor, you will play a crucial role in ensuring that our guests experience the highest standards of cleanliness and comfort during their stay.

Requirements

Must be able to lift 50 lbs. and work in outdoor weather conditions.
Minimum of one year of experience as a Housekeeping Supervisor
Valid Driver’s License
Must be proficient in speaking, reading, and writing English.
Must have basic to intermediate computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook).
Required to pass a background check, drug test, and prove eligibility to work in the United States

Nice To Haves

Prior experience with HotSOS, property management system preferred.

Responsibilities

Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards.
Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
Inspect and prepare clean units before turning them to vacant and clean for guest occupancy.
Assist in training and development of both existing and new staff members.
Report engineering issues according to established company procedures.
Respond promptly to guest requests and follow-ups, delivering top-notch customer service.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact