Housekeeping Supervisor

Parks Hospitality Group Inc • Morrisville, NC

24d • $17 - $18 • Onsite

About The Position

Parks Hospitality Group is hiring a Housekeeping Supervisor at the Tru by Hilton Raleigh Durham Airport. This active leadership role works hand-in-hand with the Executive Housekeeper to guide, train, and support room attendants and laundry staff. The supervisor helps foster a positive, collaborative work environment and ensures the team can deliver clean, comfortable guest spaces. The role also includes providing guest service, performing housekeeping quality assurance, and supporting the Executive Housekeeper in their duties.

Requirements

• High school diploma or equivalent.
• At least 2 years of previous housekeeping experience.
• Strong leadership and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and manage time effectively.
• Knowledge of cleaning techniques, equipment, and safety regulations.
• Flexibility to work shifts, weekends, and holidays as needed.

Nice To Haves

• Previous supervisory experience.
• Fluency in a second language, preferably Spanish.

Responsibilities

• Provide exceptional customer service to ensure a comfortable and accommodating guest experience.
• Perform quality assurance for the Housekeeping department.
• Assist the Executive Housekeeper with duties and act in their capacity when they are off duty.
• Supervise and train Room Attendants and Suite Attendants, ensuring adequate staffing to meet guest demands.
• Clean and inspect rooms, ensuring surfaces, linens, and amenities are properly cleaned.
• Monitor housekeeping cart inventory and stock rooms and linen closets.
• Report missing or damaged items and handle lost and found according to hotel procedures.
• Collaborate with Guest Services and other departments during peak times and for special guest requests.
• Maintain security by ensuring guest room doors are locked at all times.
• Support team members to ensure tasks are completed efficiently and on time.

Benefits

• Immediate medical and dental benefits starting on the first day for full-time team members.
• Paid time off for all team members.
• Performance incentives of an extra $50–$150 or more per month, plus quarterly and/or annual cash awards of $250–$500.
• Heavily discounted room rates at brand hotels worldwide for employees and their families.
• Opportunities for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED