Housekeeping Supervisor/Inspector

Schulte Companies•Wilmington, NC

About The Position

Schulte Hospitality Group is seeking a service-oriented Housekeeping Supervisor/Inspector to help maintain clean, safe, and well-maintained guest suites and public areas. The role includes inspecting rooms and common areas, ensuring associates have appropriate supplies and equipment, training and reinforcing safety standards, investigating accidents, and performing housekeeping duties as needed. The supervisor verifies room-status updates, performs shift opening and closing duties, reports maintenance needs, monitors hotel cleanliness—including parking areas and exterior entrances—and acts as Manager on Duty when available. Nights, weekends, and holidays may be required as necessary. The position also involves other duties assigned to meet business objectives. Schulte Hospitality Group describes itself as a hospitality management company operating more than 200 locations across 38 states and 3 countries. The company offers an employee-focused workplace, opportunities for development and career growth, and a range of benefits. Paid Time Off is available to eligible associates under the company policy; compensation and specific benefit details are discussed during the interview process.

Requirements

At least two years in a leadership Housekeeping position.
At least a high school education; post-high-school education is preferred.
Basic computer skills.
Ability to communicate effectively verbally and in writing.
Ability to exceed the expectations of guests and team members.
Excellent time-management skills.

Nice To Haves

Post-high-school education.

Responsibilities

Inspect assigned suites and public areas to ensure furnishings, equipment, linens, and other items are clean and in good repair.
Ensure associates have proper supplies, equipment, and uniforms, including nametags, gloves, and goggles.
Train associates on safety standards and consistently enforce those standards.
Identify unsafe behaviors and retrain associates appropriately.
Complete accident investigations and take steps to prevent future accidents.
Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Select assigned rooms at random to check cleanliness.
Perform opening and closing shift duties.
Notify the General Manager and/or Chief Engineer of necessary maintenance repairs.
Monitor hotel cleanliness, including the parking lot and exterior entrances.
Act as Manager on Duty when available.
Work nights, weekends, and holidays as necessary.
Perform other duties as assigned to meet business objectives.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates in accordance with company policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.