Housekeeping Scheduling Clerk

Landry's, LLC.•Las Vegas, NV

About The Position

The Housekeeping Scheduling Clerk schedules GRAs, General and Utility Cleaners, and Inspectors to ensure floor coverage based on hotel occupancy. The role maintains current master schedules, including adjustments for leaves of absence, vacations, and floating holidays; assigns trainees to a three-week training period; and coordinates with training coordinators to assess new hires’ readiness for regular floors and schedules. The clerk also handles scheduling projects at the request of housekeeping leadership, processes classification and promotional bids, and delivers paperwork to Human Resources and/or Payroll. The position carries a radio for communication and is expected to provide professional, personalized guest service consistent with the Company’s K.E.E.P. values: Kindness, Engagement, Empathy, and Positivity.

Requirements

  • Positive attitude, impeccable grooming, and energetic demeanor.
  • Willingness to comply with Hotel and department rules and policies.
  • Communication skills sufficient to receive and respond to departmental instructions and support personal and guest safety.
  • Ability to communicate with supervisors and fellow employees and understand procedures.
  • Basic reading and writing skills to prepare schedules and document vacations, floating holidays, and leaves of absence.
  • Mental alertness and accuracy in completing tasks.
  • High school diploma or equivalent.
  • Previous housekeeping experience as a GRA or supervisor.
  • Basic mathematical skills, including addition, subtraction, multiplication, and division relevant to the position.
  • Ability to read and understand policies and procedures.
  • Ability to communicate effectively in English with guests, employees, and management in connection with job duties.
  • Ability to complete standard forms and reports.

Nice To Haves

  • LMS experience.
  • Knowledge of Microsoft Office, including Outlook.

Responsibilities

  • Schedule GRAs, General and Utility Cleaners, and Inspectors daily to ensure floor coverage based on hotel occupancy.
  • Hang daily extra-work schedules and deliver paperwork to Payroll and/or Human Resources.
  • Maintain up-to-date master schedules, including adjustments for leaves of absence, vacations, and floating holidays.
  • Assign trainees to a three-week training period and coordinate with training coordinators weekly to determine when new hires are ready for regular floors and schedules.
  • Handle special scheduling projects at the request of the Housekeeping Director or assistants.
  • Deliver paperwork to Human Resources.
  • Carry a radio at all times for communication.
  • Process classification and promotional bids.
  • Schedule staffing fairly and consistently.
  • Update employee vacation information and inform the housekeeping executive team.
  • Perform other duties and responsibilities as requested.
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