Housekeeping Room Attendant (Full Time)
About The Position
The Housekeeping Room Attendant performs routine cleaning and servicing of guest accommodations—including rooms, suites, bathrooms, lanais, and breakfast bars—according to resort standards and procedures. The role replenishes guest-room supplies and towels and may assist with turndown service. The attendant also supports other housekeeping and resort tasks, including delivering requested items to guest rooms and assisting guests with directions or information about the resort and the Big Island. The position works indoors in guest rooms, with or without air-conditioning, and outdoors cleaning lanais and public areas and pushing carts through corridors. The attendant must be able to work shifts and days determined by the Executive Housekeeper or Assistant and may work more than 40 hours in a week as needed. Physical demands include standing and walking for most of a shift, pushing and pulling a fully supplied cart weighing over 50 pounds, and lifting and carrying equipment or supplies weighing up to 20 pounds.
Requirements
- Able to read an assignment sheet and directions for the proper use of cleaning solutions.
- Able to verbally communicate with employees, managers, and guests.
- Able to stand and walk during most of the shift.
- Able to clean rooms according to standards and within the allotted time.
- Able to push and pull a fully supplied housekeeping cart weighing over 50 pounds.
- Able to kneel, bend, stoop, and reach above, at, or below shoulder level while cleaning.
- Able to lift and carry a vacuum cleaner, cleaning equipment, supplies, or linen weighing up to 20 pounds.
- Able to work shifts and days determined by the Executive Housekeeper or Assistant.
- Able to work more than 40 hours in a week as needed.
Responsibilities
- Clean guest rooms and lanais according to hotel standards and within the prescribed time.
- Restock and refresh guest rooms with linen and supplies.
- Report maintenance or repair work needed in guest rooms.
- Report unauthorized or suspicious persons on guest-room floors to security.
- Follow safety procedures and policies while performing tasks.
- Greet guests and provide assistance when needed.
- Handle lost-and-found items properly.
- Clean, organize, and stock housekeeping carts.
- Maintain control of hotel-issued keys.
- Complete work assignments in a timely manner.
- Assist with turndown service as needed.
- Assist in stocking the supply closet and report shortages.
- Assist in other positions in the department.
- Assist with moving furniture.
- Deliver items requested by guests to their rooms.
- Provide guests with directions or information about the resort and the Big Island.
- Perform other related duties as assigned or required.
Benefits
- Industry-competitive salaries
- Team member recognition programs
- Training and career opportunities
- Medical care
- Drug coverage
- Vision care
- Dental care
- Life insurance
- Paid vacation
- Paid sick leave
- Dining discounts
- Golf discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
