Housekeeping Room Attendant

THE UMSTEAD HOTEL & SPA•Cary, NC
•$17 - $0•Onsite

About The Position

The Housekeeping Room Attendant is responsible for cleaning and sanitizing guest rooms, including bathrooms, balconies, and room furnishings, while meeting the hotel’s luxury service standards. The attendant maintains an orderly, stocked work cart; inspects linens before placing them in rooms; and checks equipment before and after use, completing engineering reports when needed. The role requires consistent attention to safety, guest property, and service. The attendant follows hotel and OSHA training procedures, reports safety hazards to the appropriate departments, follows Loss Prevention procedures, responds appropriately and efficiently to guest requests, and remains courteous and helpful to guests and coworkers. The position also includes following posted schedules and timekeeping procedures, attending mandatory meetings, and completing reasonable tasks assigned by a supervisor or manager.

Requirements

  • Cleaning experience is preferred; one year of cleaning experience is listed.

Nice To Haves

  • One year of cleaning experience.

Responsibilities

  • Follow safety standards, remain alert to hazards, and report hazards to the appropriate departments.
  • Follow hotel and OSHA training procedures.
  • Protect guest property by following Loss Prevention procedures.
  • Report to work on time according to the posted schedule and follow timekeeping procedures, including clocking in and out and completing time edit sheets and PTO request forms when applicable.
  • Perform reasonable tasks assigned by a supervisor or manager.
  • Attend mandatory hotel and departmental meetings.
  • Respond to guest requests appropriately and efficiently while remaining courteous and helpful to guests and fellow associates.
  • Keep the work cart orderly and properly stocked.
  • Inspect room linens before placing them in rooms.
  • Check equipment before and after use to ensure it is in good working order, and complete engineering reports as needed.
  • Thoroughly clean and sanitize guest rooms, including bathrooms, balconies, and room furnishings.
  • Comply with the hotel's luxury service standards.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
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