Housekeeping Room Attendant

Holiday Inn City Center Newport News•Newport News, VA

About The Position

LTD Hospitality Group is hiring a Housekeeper/Room Attendant to maintain clean, welcoming, and comfortable guest rooms. The role is responsible for the cleanliness, arrangement, and supplies of guest rooms in an assigned section, as well as helping keep other hotel areas clean and orderly. The company provides training and describes career advancement opportunities within its growing portfolio of properties.

Requirements

  • Thorough knowledge of emergency procedures.
  • Good verbal and written communication skills.
  • Excellent attention to detail.
  • Ability to move luggage, packages, or furniture weighing up to 30 lbs.
  • Ability to work weekends and holidays.

Responsibilities

  • Clean and return vacant dirty rooms to vacant-ready status and occupied dirty rooms to occupied-clean status, including cleaning fixtures, ceilings, vents, walls, mattresses, furniture, windows, floors, carpets, and kitchen areas.
  • Replenish guest-room supplies, including drinking glasses and writing supplies.
  • Tidy guest rooms as required.
  • Change blankets, bedspreads, and mattress pads every 60 days or according to brand standards as part of the general clean program.
  • Complete assigned daily room projects, such as thresholds and patios.
  • Spot-clean guest-room carpets while cleaning rooms.
  • Maintain a clean and orderly housekeeping cart.
  • Report material discrepancies outside the scope of Housekeeping to Engineering through the Front Desk hot log or a work order.
  • Help maintain clean and orderly hotel areas, including the associate lounge, associate locker room, and back-of-house areas.
  • Respond immediately to guest requests and inquiries.
  • Maintain the standards outlined in the Self-Inspection.
  • Perform other duties, projects, and tasks as assigned.

Benefits

  • Comprehensive training
  • Career advancement opportunities
  • Competitive benefits
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