Housekeeping Room Attendant (FT) - The Langham, Pasadena

Langham Hospitality Group•United States,

1d•$26 - $28•Onsite

About The Position

This position is responsible for providing housekeeping services to all guest rooms according to the policies and procedures established by Langham Hospitality Group. The goal is to deliver exceptional quality housekeeping services to enhance the overall guest experience at The Langham Huntington, Pasadena, Los Angeles.

Requirements

Ability to push and/or pull equipment weighing up to 100 lbs.
Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
Ability to communicate effectively with other employees, as well as guests.
Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of rooms as specified by management.
Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.
Any combination of education and experience that provides the required knowledge, skill, and ability.
8th grade education preferred.
Prefer some previous housekeeping experience.

Responsibilities

Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs.
Respond quickly and efficiently to all guest requests.
Make up rollaway beds and cribs in a vacated room and notify house attendants for them to be properly stored.
Properly use, keep secure and return the pass key or section master to the Housekeeper at the end of every shift. Keep masters on person at all times.
Keep floor maid closets neat and secure.
Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
Push and pull vacuum throughout entire room and empty trash.
Replenish amenities, linens, and supplies in guest room.
Practice chemical safety rules and follow procedures for needles and other hazardous materials.
Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
Report all suspicious persons, activities or hazardous conditions to the Security Department.
Turn in all items found in employee's working area to Hotel Lost and Found department.
Assist House person when requested.