Housekeeping Porter

Hard Rock Hotel & Casino Tulsa•Catoosa, OK

2d•Onsite

About The Position

The Hotel Houseperson helps maintain the hotel's cleanliness, organization, and overall appearance. The role supports Room Attendants by preparing guest rooms, delivering linens and amenities, maintaining housekeeping supplies, and responding to guest requests. The ideal candidate is dependable, detail-oriented, and committed to excellent customer service and high standards of cleanliness and safety.

Requirements

High school diploma or GED.
Entry-level position; little to no previous work experience required.
Strong attention to detail and willingness to learn.
Ability to communicate professionally and provide excellent customer service.
Basic knowledge of cleaning supplies, chemicals, proper storage, and safe handling procedures.
Ability to recognize potential safety hazards and follow proper procedures when handling biohazards and personal protective equipment.
Strong organizational skills, dependability, and ability to work independently and as part of a team.
Ability to maintain positive working relationships with guests, coworkers, and other departments.
Ability to stand, walk, and push and pull housekeeping carts for extended periods.
Ability to lift and carry up to 50 pounds.
Flexibility to work varied shifts, including weekends and holidays.

Responsibilities

Prepare guest rooms for cleaning by removing trash, collecting soiled linens, and replenishing supplies as needed.
Deliver requested amenities and equipment to guest rooms, including rollaway beds, cribs, ironing boards, chairs, and portable refrigerators.
Deliver laundry to and from the warehouse and maintain adequate linen supplies for Room Attendants.
Keep housekeeping carts, linen closets, and storage areas clean, organized, and properly stocked.
Maintain cleanliness throughout hotel hallways, vending areas, public spaces, walls, doors, and other assigned areas.
Perform dusting, spot cleaning, trash removal, and other general housekeeping duties.
Inspect and report damages, maintenance concerns, and safety hazards to the appropriate supervisor.
Clean, maintain, and store housekeeping equipment and supplies at the end of each shift.
Follow established cleaning procedures, chemical handling guidelines, and workplace safety standards.
Respond to guest requests promptly and professionally while maintaining positive relationships with other departments.
Complete required assignment sheets and return keys according to established procedures.
Perform other job-related duties as assigned.