HOUSEKEEPING OFFICE SUPPORT CLERK - CB & VR - FULL-TIME - DAY SHIFT

Mesquite EntertainmentMesquite, NV
Onsite

About The Position

Communication and clerical duties involved with total department for all Mesquite Gaming properties. Assist management with smooth operation of department. Ensure that all rooms are always reported with the correct status, ensuring hotel rooms are ready for occupancy. Adjust assignments and staffing schedules depending upon occupancy. Understand, comply with, and enforce company and department policies and procedures and OSHA regulations.

Requirements

  • Quality control, customer relations and ability to follow procedures required.
  • Excellent multi-tasking, organizational, and detailed oriented skills.
  • Must be able to read, write, and communicate clearly in English.
  • Must be able to understand and follow verbal and written directions.
  • Excellent communication, phone and computer skills required.
  • Basic math required.
  • Minimum age requirement: 18 years old.

Responsibilities

  • Communicate with all departments, ensuring hotel is ready for occupancy.
  • Prepare all paperwork and reports as scheduled.
  • Motivate, encourage and train as needed.
  • Recommend employees for recognition and/or counseling with accompanying documentation.
  • Maintain condition of rooms and buildings by reporting maintenance issues.
  • Other job-related duties as assigned and instructed by management, including GRA, House Person and Team Leader duties.
  • Give accurate directions, guiding the guest if needed.
  • Tell the guest to “have fun” and “come again”.
  • Tell about the properties and amenities to encourage the guest to have fun.
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