Housekeeping Office Coordinator

Omni Hotels & Resorts • Hot Springs, VA

4d • Onsite

About The Position

The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff including but not limited to room attendants, housepersons, turndown attendants, each day and answering guests and associate calls and dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Requirements

• Must be able to read, write, and communicate in fluent English
• Ability to work days, afternoons, weekends, and holidays
• Must possess basic computational ability
• Must have computer skills

Nice To Haves

• Previous experience as a coordinator and/or answering phones strongly preferred
• Bi-lingual in Spanish preferred

Responsibilities

• Open and close housekeeping department daily
• Work with Loss Prevention to maintain lost and found records
• Dispatch all calls to appropriate discipline
• Communicate effectively with all departments, including engineering.
• Update Synergy requests
• Respond to all phone calls/requests from guests and other departments
• Monitor computer system
• Maintain clear and efficient communication with the front desk
• Maintain cleanliness and organization in department
• Walk the floors and inspect guest rooms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees