Housekeeping Office Coordinator
About The Position
The 444-room Rancho Las Palmas Resort & Spa is classic Rancho Mirage re-imagined for the 21st-century traveler. Our luxurious Palm Springs hotel rooms surround you in Spanish Colonial-inspired style and a soothing desert palette of beige, sand, and ivory. With plenty of space for your peace and your quiet, you’ll also open French doors to your very own private patio or balcony where the warm desert air and breathtaking views await. Omni Rancho Las Palmas Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Rancho Las Palmas may be your perfect match. Housekeeping Office Coordinator Overview: The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day to day office operations for the housekeeping department.
Requirements
- Must be able to read, write, and communicate in fluent English.
- Ability to work days, afternoons, weekends, and holidays.
- Must possess basic computational ability.
- Must have computer skills.
- Previous experience as a coordinator and/or answering phones strongly preferred.
Nice To Haves
- Bi-lingual in Spanish preferred.
Responsibilities
- Open and close housekeeping department daily.
- Work with Loss Prevention to maintain lost and found records.
- Dispatch all calls to appropriate discipline.
- Communicate effectively with all departments, including engineering.
- Update Synergy requests.
- Respond to all phone calls/ requests from guests and other departments.
- Monitor computer system.
- Maintain clear and efficient communication with the front desk.
- Maintain cleanliness and organization in department.
- Walk the floors and inspect guest rooms.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
