Housekeeping Manager - Hotel Cleveland, Autograph Collection

Coury HospitalityCleveland, OH
$60,000 - $65,000Onsite

About The Position

Coury Hospitality is seeking a detail-driven, inspiring Housekeeping Manager to oversee housekeeping operations. The role is central to delivering exceptional guest experiences through meticulous cleanliness, comfort, and service.

Requirements

  • High school diploma or equivalent
  • Previous housekeeping and supervisory experience required
  • Strong computer skills (Word, Excel)
  • Staff scheduling
  • Inventory management
  • Operations management
  • Team development
  • Positive attitude
  • Attention to detail
  • Ability to work flexible schedules
  • Aptitude for guest service

Responsibilities

  • Oversee the entire housekeeping department, ensuring daily operations run smoothly and efficiently
  • Supervise, mentor, and develop housekeeping teams; conduct performance reviews and address performance issues
  • Maintain and enforce cleanliness and attractiveness standards for guest rooms and public areas
  • Assign and adjust cleaning tasks based on occupancy rates and staffing guides
  • Provide quality control training, ensure uniform compliance, and enforce safety and chemical usage guidelines
  • Manage departmental budgets, maintain payroll accuracy, and report on operational performance
  • Coordinate daily special cleaning projects and linen handling, including inventory and distribution
  • Respond promptly to guest or management housekeeping requests
  • Perform housekeeping duties when staffing levels are low
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