Housekeeping Manager - Hotel Cleveland, Autograph Collection

Coury Hospitality • Cleveland, OH

12h • Onsite

About The Position

The Housekeeping Manager at Coury Hospitality leads the cleanliness, presentation, and operational efficiency of guest rooms and public spaces, ensuring luxury standards are met across all properties. Coury Hospitality is seeking a detail-driven, inspiring Housekeeping Manager to oversee housekeeping operations. The role is central to delivering exceptional guest experiences through meticulous cleanliness, comfort, and service.

Requirements

• High school diploma or equivalent
• Previous housekeeping and supervisory experience required
• Strong computer skills (Word, Excel)
• Staff scheduling
• Inventory management
• Operations management
• Team development
• Positive attitude
• Attention to detail
• Ability to work flexible schedules
• Aptitude for guest service

Responsibilities

• Oversee the entire housekeeping department, ensuring daily operations run smoothly and efficiently
• Supervise, mentor, and develop housekeeping teams; conduct performance reviews and address performance issues
• Maintain and enforce cleanliness and attractiveness standards for guest rooms and public areas
• Assign and adjust cleaning tasks based on occupancy rates and staffing guides
• Provide quality control training, ensure uniform compliance, and enforce safety and chemical usage guidelines
• Manage departmental budgets, maintain payroll accuracy, and report on operational performance
• Coordinate daily special cleaning projects and linen handling, including inventory and distribution
• Respond promptly to guest or management housekeeping requests
• Perform housekeeping duties when staffing levels are low

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED