Housekeeping Manager

Showboat Hotel & Island Waterpark•Atlantic City, NJ

8d•Onsite

About The Position

As a Housekeeping Manager at Showboat Hotel & Island Waterpark, your day-to-day will be an exciting blend of leadership, organization, and hands-on involvement. You’ll start each day by inspecting guest rooms and public areas to maintain our high cleanliness standards. Collaborating with your team, you'll assign tasks, ensure supplies are stocked, and train new staff members on proper housekeeping techniques. Your schedule will be flexible, which means you can expect to work evenings, weekends, and holidays, making it the perfect fit for those who enjoy a dynamic work environment. You’ll also spend time interacting with guests, addressing their needs and feedback, ensuring they have the best experience possible. With every day presenting new challenges, you'll keep the energy high and the atmosphere welcoming!

Requirements

Strong leadership abilities.
Exceptional organization and problem-solving skills.
Proficiency in hotel property management systems like Opera PMS.
Proficiency in housekeeping software such as HotSOS.
Solid understanding of inventory control and ordering.
Familiarity with cleaning techniques, equipment, and chemical safety.
Knowledge of hospitality service standards to elevate the guest experience.
Strong leadership, organizational and problem-solving skills.
Proficiency with hotel property management systems (e.g. Opera PMS) and housekeeping software (e.g. HotSOS).
Budgeting
Scheduling and payroll management
Inventory control and ordering
Knowledge of cleaning techniques equipment and chemical safety
Understanding of hospitality service standards and guest satisfaction.
Proficiency in Microsoft Office (Excel Word).
Excellent verbal and written communication.