HOUSEKEEPING MANAGER- HOTEL HOSPITALITY

Fine Hospitality Group LLC•Des Plaines, IL
•$50,000 - $55,000

About The Position

The Housekeeping Manager oversees the daily operations of the housekeeping department to ensure a clean, safe, and welcoming environment for guests and staff. The role includes managing housekeeping staff, coordinating schedules, maintaining cleanliness and hygiene standards throughout the facility, developing and implementing cleaning procedures, monitoring supplies inventory, and ensuring compliance with health and safety regulations. The manager collaborates with other departments to support guest satisfaction and operational efficiency, and helps foster a motivated, well-trained team.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in housekeeping or cleaning services, including at least 1 year in a supervisory or managerial role.
  • Strong knowledge of cleaning chemicals, equipment, and procedures.
  • Ability to manage and motivate a diverse team effectively.
  • Excellent organizational and communication skills.

Nice To Haves

  • Experience working in a hotel, resort, or large-facility environment.
  • Certification in housekeeping management or related professional training.
  • Proficiency in multiple languages to communicate with diverse staff and guests.

Responsibilities

  • Supervise and coordinate daily housekeeping activities to maintain cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces.
  • Recruit, train, and evaluate housekeeping staff to ensure high performance and adherence to company policies and standards.
  • Develop and implement cleaning schedules, procedures, and quality control measures to optimize efficiency and effectiveness.
  • Manage inventory of cleaning supplies and equipment, ensuring timely procurement and proper usage to control costs.
  • Collaborate with maintenance and front office teams to address guest requests, resolve issues, and enhance overall guest satisfaction.
  • Ensure compliance with health, safety, and sanitation regulations by conducting regular inspections and addressing deficiencies.
  • Prepare reports on housekeeping operations, staffing, and budget management for senior management review.
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