Hotel Housekeeping Manager

DelMonte Hotel Group•City of Rochester, NY

About The Position

The Operations Manager – Housekeeping assists in managing the daily operations of the hotel’s Housekeeping and Laundry departments, ensuring guest rooms and public spaces are clean, orderly, and attractive. The role leads and develops associates, maintains cleanliness standards, responds to guest concerns, and supports the overall success of the hotel. It calls for a hands-on leader who works alongside the team, inspects rooms and public areas, addresses guest needs, and helps ensure cleanliness and service standards are consistently achieved.

Requirements

  • Experienced candidate.
  • Strong operational leadership.
  • Exceptional attention to detail.
  • Strong time-management, communication, problem-solving, and leadership skills.
  • Friendly, welcoming, and energetic personality.
  • Comfort working hands-on alongside the team.

Responsibilities

  • Assist in managing the daily operations of the Housekeeping and Laundry departments.
  • Ensure guest rooms and public spaces are clean, orderly, and attractive.
  • Lead and develop associates.
  • Maintain high standards of cleanliness.
  • Respond to guest concerns and address guest needs.
  • Inspect rooms and public areas.
  • Support the overall success of the hotel.

Benefits

  • Compensation of $63,000 annually and up based on experience, plus bonus potential.
  • Comprehensive benefits package including health, dental, vision, life insurance, and 401(k).
  • Paid Time Off.
  • Hotel room discounts at locations around the globe.
  • Discounts on food and beverages.
  • Professional development and advancement opportunities.
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