Housekeping Manager

Buffalo Lodging•Buffalo, NY

30d•Onsite

About The Position

Residence Inn by Marriott/Buffalo-Downtown, located at 620 Delaware Avenue, Buffalo, NY 14202, is seeking a qualified Housekeeping Manager to lead the housekeeping department. This hotel is situated in the Allentown district of Downtown Buffalo and is one of 50 hotel properties owned and managed by Buffalo Lodging Associates, an award-winning hotel management company founded in 1996. Buffalo Lodging Associates has a strong portfolio of hotels, partnering with brands like Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International, and Radisson Hotels. The company emphasizes its dedicated associates as the core of its success and offers competitive compensation, benefits, and perks.

Requirements

High School diploma or equivalent.
Three years of experience in a housekeeping function in a hotel or similar industry.
Two years of experience in a supervisory capacity.
Computer knowledge including intranet and Property Management System.
Valid driver's license and acceptable driving history subject to company approval.

Responsibilities

Operation and management of the housekeeping and laundry departments to ensure maximum service quality.
Ensuring the overall cleanliness of the hotel, including rooms and public areas.
Fostering a positive, cooperative work environment between staff and management.
Supervising employees in the housekeeping department.
Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees.
Planning, assigning, and directing work.
Addressing complaints and resolving problems.