Housekeeping Inspector

Aloft Fort Lauderdale Airport•Fort Lauderdale, FL

2d•Onsite

About The Position

When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Housekeeping Supervisor, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life.

Requirements

A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
Ability to work with little supervision and maintain a high level of performance
Customer-oriented and friendly
Prioritization and time management skills
Working quickly without compromising quality
Professional demeanor, clear communication skills and appearance in a clean uniform is required.
Continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds.
Must also be able to stand and walk for an entire shift and perform repetitive motions.

Nice To Haves

Cross-training Opportunities

Responsibilities

Maintain a friendly, cheerful, and courteous demeanor at all times
Oversee day to day activities of Housekeeping
Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards.
Change linens, make beds, and leave the bathroom sparkling.
Restock all guest room supplies, like soap and shampoo.
Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day.
Remove trash and dirty linen
Greet guests that you encounter during your shift with a friendly smile.
Ensure all rooms are cared for and inspected according to standards
Protect equipment and make sure there are no inadequacies
Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards
Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments
Document and resolve issues with discrepant rooms with Housekeeping Manager or Front Desk
Handle guest problems and complaints seeking assistance as necessary
Work effectively with Maintenance Department on guest room maintenance needs
Assist in all lost and found procedures
Follow company safety and security procedures, report maintenance issues, safety hazards and accident
Comply will all company and brand standards