Housekeeping -Houseide

Wellspring Hospitality LLC•Murrieta, CA

11d

About The Position

At Murrieta Hot Springs Resort, the Housekeeping Houseperson supports housekeeping operations by maintaining adequate supplies of clean linen, guest amenities, and cleaning supplies. The role helps keep guest corridors and assigned public areas clean, orderly, and welcoming, and responds promptly and courteously to guest requests. The position requires regular attendance and a varying schedule based on resort business needs, including availability Sunday through Thursday and flexibility as scheduling needs change. Employment is contingent upon successful completion of a background check and verification of work authorization, in compliance with applicable federal and California law. The position pays $19.00 per hour.

Requirements

Demonstrate a strong work ethic, initiative, and a service-oriented attitude.
Maintain regular attendance in accordance with established guidelines.
Be able to work a varying schedule, including weekends and holidays, based on resort business needs; full-time availability must include Sunday through Thursday.
Maintain focus and complete assignments on time despite frequent interruptions and changing priorities.
Communicate courteously and effectively with guests and team members.
Build positive working relationships and maintain guest and associate confidentiality.
Use sound judgment and follow established procedures when handling found property, guest requests, and housekeeping supplies.
Stand and walk for varying lengths of time, including extended periods.
Bend, stoop, squat, kneel, and stretch to complete cleaning and stocking tasks.
Lift and carry approximately 30 pounds of equipment or supplies on and off a cart using safe lifting techniques.
Push and maneuver loaded carts weighing approximately 100 pounds, with appropriate care and assistance when needed.
Perform tasks requiring grasping, writing, repetitive motions, pulling, pushing, listening, hearing, and visual ability.
Communicate effectively in person and in writing.
Successfully complete a background check and verification of work authorization.

Responsibilities

Clean guest hallways, corridors, and assigned resort public areas.
Remove trash from hallway receptacles, housekeeping carts, and guest rooms, and transport it to the designated waste area.
Vacuum guest hallways, elevators, carpet edges, and stairwells; clean elevators; and shampoo carpets or mop floors as needed.
Clean and maintain assigned vending and refreshment areas, including ice, candy, and beverage machines.
Dust and clean hallway fixtures and surfaces, including light fixtures, fire extinguisher cabinets, railings, and other assigned details.
Collect soiled linen from housekeeping carts and transport it to the laundry area using appropriate laundry carts.
Restock housekeeping carts with clean linen and supplies as needed by room attendants.
Collect used guest-room glasses and deliver them to the designated dishwasher or cleaning area; return clean glasses to the appropriate supply area.
Maintain organized storage areas and replenish guest amenities, linen, and cleaning supplies.
Deliver guest-requested items promptly and courteously, targeting a response time of ten minutes when operationally feasible, and retrieve loaned items after guest use.
Inspect assigned rooms and public areas for cleanliness and promptly report guest belongings left behind in accordance with resort procedures.
Respond to spills, special guest requests, and other housekeeping needs; assist room attendants with room cleaning when directed.
Follow resort procedures for safe chemical handling, equipment use, waste disposal, and protection of guest privacy and property.
Perform other duties as assigned to support the housekeeping department and resort operations.