HOUSEKEEPING GUEST ROOM ATTENDANT - CB & VR

Mesquite Gaming Employment Center•Mesquite, NV

157d

About The Position

Clean an assigned number of guest rooms to established standards across all Mesquite Gaming properties. Report maintenance deficiencies and help ensure rooms remain in good order. Maintain the confidentiality and security of guest rooms, comply with department policies and procedures and OSHA regulations, and perform this labor position safely. Provide courteous service to guests by offering accurate directions, maintaining a pleasant attitude, encouraging them to enjoy the properties and amenities, and inviting them to return.

Requirements

Minimum age of 16 years.
Quality control, customer relations, and ability to follow procedures.
Ability to understand and follow verbal directions.
Ability to work any shift, weekends, and holidays.
Ability to perform extensive, repetitive physical exertion, including repeated bending or kneeling and lifting, pulling, and pushing moderately heavy objects.

Responsibilities

Clean guest rooms to established standards.
Report maintenance issues and deficiencies to keep rooms in good order.
Use the correct cleaning chemicals, supplies, amenities, and linens.
Maintain department equipment.
Turn in lost and found items so they can be returned to guests.
Give guests accurate directions and guide them when needed.
Maintain a pleasant attitude with guests, encourage them to enjoy the properties and amenities, and invite them to return.
Perform other job-related duties as assigned and instructed by management.
Follow department policies and procedures, OSHA regulations, and safe work practices.
Protect the confidentiality and security of guest rooms.