Guest Room Attendant: Housekeeping

TPG Hotels & Resorts • Mcdonough, GA

5d

About The Position

The Room Attendant is a member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces, helping ensure guest satisfaction and a positive guest experience. The role includes cleaning rooms and bathrooms, maintaining surfaces and floors, restocking supplies, removing trash, reporting maintenance needs, and handling lost-and-found items. Room attendants interact courteously with guests and follow procedures that protect guest privacy and security.

The position involves physical work, including extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. Some work takes place in an interior hotel environment with equipment and machines, with exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. Employees must follow basic safety precautions and use applicable protective equipment.

Requirements

• Attention to detail and thoroughness.
• Knowledge of proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Ability to perform physical tasks including extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds.
• Flexibility to work nights, weekends, and holidays as needed.

Nice To Haves

• Previous experience in housekeeping or a related role.

Responsibilities

• Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Dust and wipe furniture, surfaces, and decorative items in guest rooms and public areas.
• Restock guest rooms with supplies such as toiletries, towels, and linens.
• Empty trash bins and replace liners in guest rooms and common areas.
• Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Identify and report maintenance or repair needs to appropriate personnel.
• Look for lost items in guest rooms and public areas and report them to the supervisor.
• Interact professionally and courteously with guests, responding to requests and inquiries as needed.
• Respect guest privacy and maintain security by following established procedures.
• Complete assigned rooms and other tasks efficiently and independently, and organize housekeeping carts.
• Follow safety precautions and use applicable protective equipment.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Supplemental life insurance
• Flexible spending accounts
• 401(k) retirement plan with company match
• Paid time off
• Vacation
• Paid holidays
• Employee assistance program
• Hotel discounts at properties in the TPG portfolio

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed