Housekeeping | Guest Room Attendant

Omni Hotels & Spas•Austin, TX
•Onsite

About The Position

Guest Room Attendants maintain a high standard of cleanliness in each guest room. They thoroughly clean rooms after guests check out in preparation for incoming guests and refresh rooms for guests continuing their stay. The role includes attending to guest requests and communicating room status when cleaning is complete.

Requirements

  • Availability in the morning or daytime.
  • Strong attention to detail.
  • Strong customer service skills.
  • Ability and willingness to stand for 8 hours at a time.
  • Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
  • Ability and willingness to work a varied schedule that includes weekends and holidays.

Nice To Haves

  • Previous housekeeping experience is strongly preferred.

Responsibilities

  • Thoroughly clean guest rooms, including making beds, cleaning bathrooms, vacuuming, and dusting.
  • Restock and replace used items in guest rooms.
  • Communicate the clean status of each room upon completion.
  • Remove room service trays and tables from guest rooms.
  • Stock the supply cart and keep it neat and well organized.
  • Check equipment before and after use to ensure it is in good working order.
  • Respond to hotel guests efficiently and in a friendly manner.

Benefits

  • Free downtown parking in the underground garage.
  • Associate cafeteria with daily complimentary hot meals.
  • Medical, dental, and vision coverage.
  • Employee Assistance Program.
  • Telemedicine.
  • Short-term and long-term disability.
  • 401(k) match.
  • Pre-tax Health Savings Account.
  • Flexible Spending Account.
  • Exclusive Omni associate travel discounts on hotel rooms, food and beverage, and more.
  • Tuition reimbursement.
  • Adoption services aid.
  • Pet insurance.
  • Legal services.
  • Paid time off.
  • Friends and family discounts.
  • Discounted E-Cornell courses.
  • Leadership development programs.
  • Diversity and inclusion programs.
  • Omni Support Center Internal Reward Program.
  • Work/life balance.
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