Housekeeping Floor Supervisor/Hilton Westshore

Remington Hospitality•Tampa, FL

About The Position

The Housekeeping Floor Supervisor oversees housekeeping work distribution and ensures guest rooms and public areas meet company cleaning standards. The role includes inspecting assigned areas, training and supervising associates, checking special requests and VIP rooms, maintaining lost-and-found records, reviewing departure reports, and reporting repairs and safety hazards. The position requires teamwork and may involve varying schedules, including nights, weekends, and holidays, as well as occasionally working until 7 PM.

Requirements

  • High work ethic and self-initiative.
  • At least 6 months of experience as a housekeeping supervisor.
  • Ability to work varying schedules, which may include nights, weekends, and holidays.
  • Ability to occasionally work until 7 PM.
  • Ability to work in a standard office environment.
  • Ability to stand and walk for prolonged periods throughout the workday.
  • Frequent fine motor skills, including using hands and fingers for keyboarding, using a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to occasionally bend, reach, or carry items.
  • Ability to lift and/or move 10–25 pounds as needed.
  • Visual ability to read computer screens and printed materials, maintain close visual focus for extended periods, and differentiate colors for certain roles.
  • Ability to hear and participate in conversations and meetings and use a phone and/or headset.
  • Ability to work as part of a team that provides great experiences for guests.

Responsibilities

  • Complete the work distribution report and ensure all sections are covered.
  • Inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
  • Train and supervise new associates and provide ongoing training for current staff.
  • Check for early make-ups, special requests, and VIPs.
  • Maintain written records for lost and found.
  • Run a departure report and recheck all rooms listed in the assigned section.
  • Write work orders for repairs and immediately report broken door locks or safety hazards to management.
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