Housekeeping Floor Supervisor

Four Seasons Hotels and Resorts•Naples, FL

6d•Onsite

About The Position

The Housekeeping Floor Supervisor directs a section of the Housekeeping team to assure that guest rooms and public areas are cleaned to our exact Four Seasons standards.

Requirements

Ability to read, write, and speak English
US work authorization is required.

Nice To Haves

Previous Housekeeping experience preferred

Responsibilities

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the team.
Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Works harmoniously and professionally with co-workers and supervisors.
Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant.