Housekeeping Manager - Luxor
About The Position
The Housekeeping Floor Manager oversees and ensures the smooth operation of assigned housekeeping areas. The role supervises, trains, directs, and assists assigned employees, distributes work fairly, and conducts briefings and meetings with Guest Room Attendants and House Persons. The manager ensures rooms and public areas meet cleanliness standards, conducts written and visual inspections, monitors productivity, communicates areas below departmental standards to the assigned Executive Assistant Housekeeper, and provides feedback and discipline when needed. Duties are performed in accordance with departmental policies, practices, and procedures.
Requirements
- Must be at least 18 years of age.
- High school diploma or GED required.
- Must be able to work varied shifts, including weekends and holidays.
- At least 2 years of prior relevant experience in a related field required.
Responsibilities
- Oversee and ensure the smooth operation of assigned housekeeping areas.
- Supervise, train, direct, and assist employees assigned to the area.
- Distribute workload fairly and evenly among employees assigned to the station.
- Conduct daily briefings and schedule meetings with Guest Room Attendants and House Persons.
- Ensure rooms, hallways, lockers, and lobbies are clean and work is completed properly.
- Perform daily written guest room inspections in accordance with department standards.
- Conduct frequent, consistent visual inspections of guest rooms and assigned public areas.
- Monitor the productivity of Guest Room Attendants and House Persons and communicate any areas below departmental standards to the assigned Executive Assistant Housekeeper.
- Counsel and discipline employees who violate department policies, practices, or procedures.
- Provide regular feedback to Guest Room Attendants and House Persons on job responsibilities and guest service.
Benefits
- Wellness incentive programs to support physical and mental health.
- Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
- Free meals in the employee dining room.
- Free parking on and off shift.
- Health and income protection benefits for eligible employees.
- Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
