Housekeeping Dispatch
About The Position
Responsible for the day to day operations of the hotel dispatch office. Answers phones, assigns room attendant boards, controls keys, logs lost and found items and reports maintenance issues. Responsible for calling for assistance on guest, supervisors and attendants requests. Monitors calls to ascertain that all calls are completed in a timely fashion. Maintains inventory on room attendant keys and hard keys. Acts as direct liaison with hotel guests and works diligently to fulfill all of their requests or issues. Responsible for reporting room conditions that need to be addressed or corrected.
Requirements
- Excellent communication skills
- Excellent organizational skills
Nice To Haves
- Knowledge of hotel computer system is desired
Responsibilities
- Answers phones
- Assigns room attendant boards
- Controls keys
- Logs lost and found items
- Reports maintenance issues
- Calls for assistance on guest, supervisors and attendants requests
- Monitors calls to ascertain that all calls are completed in a timely fashion
- Maintains inventory on room attendant keys and hard keys
- Acts as direct liaison with hotel guests and works diligently to fulfill all of their requests or issues
- Reports room conditions that need to be addressed or corrected
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
