Housekeeping Director

Senior Star•Dublin, OH

2d•Onsite

About The Position

Housekeeping Director (Environmental Services Leader) At Senior Star, we believe the environment we create shapes the experience our residents live every day. As our Housekeeping Director at Dublin Retirement Village, you won’t just oversee cleaning—you’ll lead a team that creates comfort, dignity, and peace of mind for every resident who calls our community home. This is a leadership role for someone who takes pride in details, builds strong teams, and understands that exceptional service starts behind the scenes.

Requirements

Experience leading or supervising a housekeeping or environmental services team
Strong attention to detail and pride in creating clean, organized spaces
Ability to coach, develop, and motivate a team
Knowledge of cleaning standards, safety practices, and operational efficiency
Professional, dependable, and collaborative approach
A genuine desire to make a difference in the lives of seniors

Responsibilities

Lead a Top in Class Housekeeping Team
Build, schedule, and lead a high-performing housekeeping team across apartments, common areas, and shared spaces
Set clear expectations and coach your team to deliver consistent, high-quality results
Train, develop, and retain team members who take pride in their work and care for residents
Conduct regular quality checks and elevate standards continuously
Create a Safe, Welcoming Environment
Ensure all resident and community spaces are clean, comfortable, and well-maintained
Champion safe practices, including proper chemical use and emergency procedures
Partner with Maintenance and Sales teams to prepare apartments for new residents
Drive Operational Excellence
Manage inventory and ordering of supplies within budget
Oversee laundry services for residents and community needs
Set monthly goals that go beyond routine cleaning to elevate the overall environment
Support Residents with Care and Responsiveness
Welcome new residents by walking them through housekeeping services and expectations
Respond to requests, concerns, and special needs with professionalism and empathy
Stay attentive to resident well-being and communicate any concerns to leadership