Director of Housekeeping

Four Seasons Hotels and Resorts•Miami Beach, FL

1d•Onsite

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores. The Hotel and Residences Four Seasons Hotel and Residences at The Surf Club is situated on nine acres of oceanfront gardens, palm stands and pathways. Designed by Pritzker Prize-winning architect Richard Meier, two transparent 12-story residential buildings, an intimate 77-room Four Seasons Hotel with interiors by Parisian designer Joseph Dirand, incorporate the historic 1930 Russell Pancoast-designed The Surf Club, preserving its legendary past. Combining luxury and legendary Four Seasons service and tailoring it to match the understated elegance of this seaside location, Four Seasons Hotel and Residences at The Surf Club will cater to guests’ and residents’ every whim, whether they are lounging in a poolside cabana or dining with unimpeded vistas of the ocean.

Requirements

To be successful in this role, you will be a passionate and motivated leader, with excellent personal presentation and interpersonal skills.
A demonstrated ability to lead a multicultural team is essential, as is solid business acumen and a passion for service.
Applicants are required to have three to five years' experience with a diversity of Operational Rooms Division management positions.
A college degree preferably specializing in hotel management or business administration, or equivalent experience is recommended.
Some travel may be required for training, conferences and special events.
Candidates must have valid work authorization for the U.S.

Responsibilities

The Director of Housekeeping ensures that our guest accommodation and all areas in the front and back of house are maintained in a spotless condition at all times.
They will also oversee the hotels laundry and valet services.
The primary responsibility of this role is to ensure that Four Seasons standards are met through the effective training and management of our housekeeping team, ensuring that labor and other costs are controlled without compromising quality, and coordination with all other departments of the hotel.

Benefits

Four Seasons Surf Club Employees Enjoy Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
Exclusive discount and travel programs with Four Seasons
Competitive wages and complimentary medical, vision and dental insurance for qualifying employees
And so much more!
Competitive Salary & Wages
Medical, Dental and Vision insurance
401(k) Retirement Plan
Complimentary Parking
Paid Time Off and Holiday Pay
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!