Housekeeping Coordinator
Auberge Collection•Napa, CA
•Onsite
About The Position
Elevate the art of hospitality as a Housekeeping Coordinator, where your organizational prowess weaves together the seamless tapestry of a well-maintained and welcoming environment. From coordinating cleaning schedules to ensuring every detail is in place, you are the mastermind behind the scenes, crafting a delightful stay for guests.
Requirements
- One year of housekeeping experience
- Able to read and write in English
Responsibilities
- Open the department in the morning shift, and provide occasional support to the PM team.
- Print all needed reports and create daily work assignments for Room Attendant and Turndown Attendant in Alice computer systems.
- Issue daily work assignments to the floor Attendants, Housemen and Supervisors.
- Develop and manage cleaning schedules for housekeeping staff to ensure timely and thorough room maintenance.
- Coordinate with other departments to address guest requests and special requirements, ensuring a personalized and satisfactory stay.
- Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments.
- Ensure constant follow up with the Ranch House to provide updates on rooms status and ensure all special requests are completed.
- Monitor Housekeeping, Laundry, Ranch House, Engineering & IRD service requests from guests for action in a timely manner and follow up if needed.
- Enter glitch reports in Alice accurately and timely.
- Provide constant check in and and follow up on Alice tickets and to confirm timely completion to Auberge standards
- Monitor status of stayover rooms and arrival rooms and re-adjust Room Attendant room assignments accordingly to ensure all rooms are cleaned and inspected by 4:00 PM.
- Monitor department staffing for all positions for the next day and inform the Housekeeping leadership of any adjustments needed according to labor standards.
- Conduct weekly inventories of all Housekeeping supplies with the input of the Floor Supervisors and submit Purchase Orders using Birchstreet to hold par levels.
- Maintain tracking sheets for Housekeeping staff productivity
- Scan the mini bar and laundry chargers to guest services team of the end of the day
- Maintain cleanliness in the Housekeeping Office and storage rooms
- Manage all housekeeping communication via wassup with all team members
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
