Housekeeping Attendant - La Concha Resort
About The Position
The Housekeeping Attendant at La Concha Resort welcomes and acknowledges guests, anticipates and addresses their service needs, and provides rooms and amenities according to company standards. The role includes cleaning and organizing guest rooms using the correct chemicals, following room-entry protocols, maintaining equipment, monitoring replenishment needs, and supporting room-service-related tasks such as setting up amenities. The attendant stays informed about daily hotel operations, events, and procedural changes; follows safety and security requirements; and works collaboratively to meet quality and service standards. The position requires flexibility to work night shifts beginning at 3:00 p.m., including weekends and holidays.
Requirements
- Hospitality-oriented.
- Able to bend, squat, stretch, and lift up to 60 pounds.
- Able to handle difficult situations effectively.
- Able to work quickly and efficiently, especially under pressure.
- Available to work night shifts beginning at 3:00 p.m., including weekends and holidays; flexibility to work various shifts.
- Able and willing to perform basic cleaning duties.
- Good communication skills in Spanish and English.
Responsibilities
- Welcome and acknowledge guests according to company standards, anticipate and address service needs, and thank guests with genuine appreciation.
- Clean and organize guest rooms according to standards using the correct chemicals.
- Participate in daily staff meetings and collect room reports and keys for assigned areas.
- Follow protocols when entering a room.
- Maintain the cleanliness and condition of equipment used.
- Anticipate and communicate replenishment needs.
- Follow room-service steps, including setting up amenities and related tasks.
- Ensure adherence to quality expectations and standards.
- Stay informed about daily hotel operations, event sheets, bulletin boards, changes, procedures, and events.
- Follow safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
- Complete safety training and certifications.
- Develop and maintain positive working relationships and support team goals.
- Maintain a clean and professional uniform and personal appearance.
- Maintain confidentiality of proprietary information and protect company assets.
- Perform other reasonable job duties as requested by the supervisor.
Benefits
- 401(k)
- Employer contribution to 401(k)
- Health insurance
- Vision insurance
- Dental insurance
- Paid holidays
- Employee discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
