Housekeeping Attendant - La Concha Resort
About The Position
The Housekeeping Attendant at La Concha Resort provides guest-focused hospitality while cleaning and organizing guest rooms to company standards. The role includes using appropriate cleaning chemicals, maintaining equipment, setting up amenities, monitoring replenishment needs, and staying informed about hotel operations, events, and procedure changes. The attendant follows room-entry, safety, security, and quality protocols; works collaboratively with the team; and maintains a clean, professional appearance while protecting confidential information and company assets. The position requires availability for night shifts beginning at 3:00 p.m., including weekends and holidays.
Requirements
- Hospitality-oriented.
- Able to bend, squat, stretch, and lift up to 60 pounds.
- Able to handle difficult situations effectively.
- Able to work quickly and efficiently, especially under pressure.
- Available to work night shifts, including weekends and holidays; shifts begin at 3:00 p.m.
- Able and willing to perform basic cleaning duties.
- Flexible to work various shifts, including weekends and holidays.
- Good communication skills in Spanish and English.
Responsibilities
- Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
- Clean and organize guest rooms according to standards using the correct chemicals.
- Participate in daily staff meetings and collect room reports and keys for assigned areas.
- Follow all protocols for entering a room.
- Maintain and clean all equipment used.
- Anticipate and communicate replenishment needs.
- Perform room-service-related steps, including setting up amenities and other related tasks.
- Ensure adherence to quality expectations and standards.
- Stay informed about daily hotel operations, event sheets, bulletin boards, changes, procedures, and events.
- Follow company safety and security policies and procedures, and report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
- Complete safety training and certifications.
- Develop and maintain positive working relationships and support the team in reaching common goals.
- Maintain a clean and professional uniform and personal appearance.
- Maintain confidentiality of proprietary information and protect company assets.
- Perform other reasonable job duties as requested by the supervisor.
Benefits
- 401(k)
- Employer contribution to 401(k)
- Health insurance
- Vision insurance
- Dental insurance
- Paid holidays
- Employee discount
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
