About The Position

The Housekeeping Attendant regularly performs a full range of housekeeping services at a Navy Gateway Inn and Suites and/or Navy Lodge property. Duties include cleaning guest rooms, public and exterior spaces, storage areas, and laundry rooms; handling linen and towels; and using hand and powered cleaning equipment. The role also involves maintaining guest privacy and security, providing courteous guest service, reporting room and property conditions, and following safety and NHG protocols. Other related duties may be assigned.

Requirements

  • No experience required.
  • Moderate physical effort, including moving furniture and using hand or lightweight powered cleaning equipment.

Nice To Haves

  • High school graduate or equivalent preferred.
  • May be required to obtain NHG housekeeping certification within six months of employment and meet other certification requirements.
  • May be required to possess a valid state driver's license to travel to other lodging facilities.

Responsibilities

  • Clean guest rooms and assigned areas, including bathrooms, kitchens, furnishings, fixtures, and appliances; operate cleaning equipment and move furniture as needed.
  • Clean and check guest-room items and equipment, including irons, luggage racks, hangers, televisions, alarm clocks, and phones.
  • Place room amenities, replace bed linens, inspect mattresses and pull-out sofas, and reposition beds when required.
  • Greet and welcome guests while maintaining outstanding guest relations and protecting guest privacy and security.
  • Clean and maintain corridors, stairways, guest laundry areas, patios, balconies, storage rooms, parking lots, and outside passageways.
  • Perform scheduled and checkout deep cleaning, including cleaning windows and walls, defrosting refrigerators, and shampooing or spot-treating carpets.
  • Communicate the status of cleaned rooms and other spaces to the supervisor or through the property management system.
  • Perform minor repairs on equipment and report major repair or replacement needs to the supervisor.
  • Load and unload vehicles, receive and handle supplies and merchandise, and move heavy items using a hand truck when required.
  • Safeguard assigned keys and return them at the end of each shift.
  • Immediately report unusual room conditions, lost-and-found items, and other specified matters to the supervisor.
  • Set up, replenish, and clean up the complimentary self-service breakfast bar when assigned; obtain applicable food-handling certifications.
  • Complete required safety and security training, maintain a clean and safe environment, and follow NHG protocols, including blood-borne pathogen precautions.
  • Perform laundry operations at the facility.
  • Travel to other lodging facilities within the normal scope of duties if required.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Long-term disability insurance
  • Paid annual leave
  • Paid sick leave
  • Matching 401(k) plan
  • Pension plan
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