Housekeeping Associate, 40hr - Days

Beth Israel Lahey Health•Winchester, MA
•$18 - $24

About The Position

The Housekeeping Associate contributes to the hospital’s mission by cleaning non-inpatient areas and completing environmental services projects throughout the hospital. The work affects patient and family satisfaction because cleanliness shapes perceptions of the organization, and thorough surface cleaning supports infection control and prevention. As part of the Guest Services/Environmental Services team, the associate cleans hospital areas and performs routine and specialized cleaning tasks, supports events and emergency situations, maintains supplies and equipment, and communicates with the Service Response Center. Employees are expected to be flexible in responding to patient and hospital needs, including unanticipated or changing situations. Staff must be vaccinated against influenza as a condition of employment.

Requirements

  • Experience in a position demonstrating strong customer service skills.
  • Ability to communicate effectively in English with patients, visitors, and fellow hospital team members.
  • Must be flexible in meeting patient and hospital needs and able to respond to unanticipated or changing situations.
  • Must be vaccinated against influenza as a condition of employment.

Nice To Haves

  • High school diploma or GED.
  • Experience operating cleaning equipment.

Responsibilities

  • Clean hospital areas, including patient rooms, medication and storage areas, hallways and staff areas, waiting areas, utility rooms, and restrooms.
  • Introduce oneself to customer groups when appropriate; represent the hospital professionally with a visible name tag and neat uniform; and respect patient privacy and personal belongings.
  • Use the seven-step patient-room cleaning process: handle trash and recycling, high dusting, damp wiping, restroom cleaning, dust mopping, damp mopping, bed making, and final room inspection.
  • Perform detailed hard-surface cleaning, including burnishing and buffing, stripping and waxing floors, and scrubbing and recoating floors.
  • Perform detailed carpet and upholstery cleaning, including carpet cleaning and extraction.
  • Set up and break down conference rooms and other events, including audio-visual needs.
  • Communicate regularly with the Service Response Center to accept and close out tasks.
  • Remove, launder, and rehang curtains as needed.
  • Operate and empty the cardboard baler.
  • Perform detailed dusting and vent cleaning.
  • Address pest-control needs when applicable.
  • Remove hazards from rooms used for patient watches.
  • Monitor and replace regulated medical waste, including red bags and sharps, in patient areas using infection-control procedures.
  • Assist in hospital emergency situations according to department-specific requirements.
  • Maintain a clutter-free environment.
  • Clean elevators and elevator tracks.
  • Restock paper products, trash bags, and soap supplies in patient and public areas.
  • Move and empty shredding bins and bags.
  • Clean and disinfect portable medical equipment and carts.
  • Attend staff meetings and huddles, offer suggestions, and contribute to a collaborative team approach.
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