Housekeeping Aide

DoubleTree Baton Rouge (Crestline Hotels and Resorts)•Baton Rouge, LA

12d

About The Position

The Housekeeping Aide cleans and maintains corridors, vending areas, elevators and landings, and service areas on guest room floors to ensure the hotel's cleanliness standards. The role supplies linen to Room Attendants and stocks floor closets. It also delivers and retrieves items requested by guests and the Floor Supervisor. Potential career paths include Housekeeping Supervisor, Housekeeping Manager, Operations Manager, Assistant General Manager, General Manager, and Area Vice President of Operations.

Requirements

No prior experience required.

Nice To Haves

Some high school education preferred.

Responsibilities

Check assigned floor closets and complete linen requisitions to replenish linen supplies.
Stock linen carts with linen and supplies, transport them to appropriate floor closets, and stock closets according to the diagram.
Maintain clean, organized floor closets by removing trash, wiping shelves and counters, sweeping and waxing floors, and moving misplaced items to proper storage areas.
Remove dirty linen from assigned Room Attendants' carts and closets and place it in the laundry chute.
Remove dirty glassware from assigned Room Attendants' carts and closets, transport it to Stewarding, and return clean, capped glasses to floor closets in racks.
Clean designated areas using proper chemicals, tools, and equipment.
Wipe down vending machines, ice machines, and laundry machines, counters, and shelves.
Ensure nothing is stored in stairwells.
Transport Room Service trays and items found in guest hallways to service elevator landings.
Check under furniture for debris and remove it when present.
Inspect furniture for tears, rips, and stains and report damage to the Supervisor.
Dust and polish woodwork.
Remove dust and debris from upholstered furniture, including crevices and areas under cushions.
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
Clean lamps, light fixtures, and switches and check that they work properly.
Remove dust, spots, and smears from windows, frames, and ledges, and wash windows as assigned.
Remove dust, grease, and smears from house and public phones and reposition them properly.
Dust drapes weekly and realign them daily.
Inspect planters and plants, remove debris, and polish planters.
Remove dust, dirt, marks, and fingerprints from doors and door frames.
Remove stains, scuff marks, and dust from baseboards, ledges, and corners.
Polish brass surfaces.
Empty trash containers, ashtrays, and ash urns in public areas.
Remove trash, debris, and cobwebs from balconies and patios.
Empty vacuum cleaner bags, replace them, and clean machines.
Deliver guest-requested items promptly, retrieve items from guest rooms, and return them to proper storage areas.
Transport guest laundry and dry cleaning to the correct guest rooms.
Handle assigned guest shoeshine requests by retrieving shoes from guest rooms, shining them, and returning them.
Report damage or maintenance problems to the Supervisor.
Turn lost-and-found items over to the Supervisor.
Ensure the security of guest room access and hotel property.
Make up cribs and rollaway beds and transport them to designated rooms.
Turn mattresses and box springs according to the rotation schedule.
Stock Housekeeping department supplies.
Assist the Lobby Attendant as assigned.