Housekeeper Part time Second shift

Northwestern Memorial Healthcare • Geneva, IL

8d

About The Position

The EVS Tech II supports Northwestern Medicine’s patient-first mission and adheres to its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This part-time second-shift role requires working every other weekend. The position cleans and maintains assigned patient and non-patient areas, supports safe and sanitary operations, and provides courteous assistance to patients, visitors, and staff while maintaining confidentiality.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned spaces daily, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow procedures for patient isolation and contact precautions as necessary.
• Restock paper items and other supplies in assigned areas as needed.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely.
• Use appropriate chemicals at the correct dilution and in properly labeled containers.
• Notify a supervisor about equipment needing repair and report safety hazards to a manager.
• Communicate work issues to a supervisor, including inability to complete a schedule, and proactively report deficiencies or work requests and pick up debris outside the regular work area.
• Maintain professional relationships with hospital personnel while protecting patient confidentiality.
• Use the designated scripting model when interacting with customers.
• Use organizational and departmental resources efficiently, and complete assigned tasks on time.
• Contribute to continuous improvement, cost reduction, streamlined processes, and growth of services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; respond to questions and concerns or direct them to appropriate resources.
• Give directions or help patients and customers find their way.
• Use service recovery skills to address problems or service breakdowns.
• Demonstrate teamwork by assisting coworkers across departments and communicating effectively while respecting diverse opinions and acknowledging others’ contributions.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed